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How can I overcome my fear of picking up the phone and actually speaking to someone (rather than hiding behind my various screens)?   This question is one I hear a lot. The stakes are raised when you speak on the phone or record a message. Your...

Have you ever had a meeting in the diary that looms over you? The formal board room environment. The senior audience. A sense of being judged, examined, tested. And potentially found wanting?   These meetings can be a uniquely unpleasant experience. Clients regularly tell me (at even...

Ever wished your voice was different? Or sighed when you heard it on a phone message? Or worried about a stammer? These were some of the questions I had the privilege to explore with the lovely Gemma Cairney and Dr Radha on BBC Radio 1’s The...